Front Desk Coordinator - guest and client services (remote)

Westbrook Basin Hospitality Group operates hotels and event venues around Madison. We are hiring a Front Desk Coordinator to take on guest and client services. Guests remember kindness. What you will do • Keep the lobby tidy and welcoming. • Log requests and follow up when promised. • Handle simple questions about supplier orders or pass them to the right person. • Manage appointments, check-ins and payments. • Greet visitors, answer calls and direct enquiries. What we are looking for • Good computer skills. • Reliable and punctual. • Friendly, calm and professional manner. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for four months, with the possibility of becoming permanent. • Fully remote, with quarterly visits in Madison. • We will tell you what to expect at each step of the hiring process.