Front Desk Coordinator - guest and client services (remote)

Highbridge Rook Auto Group serves drivers and dealerships across the Cleveland region, and we need a Front Desk Coordinator to lead our guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Log requests and follow up when promised. • Manage appointments, check-ins and payments. • Handle simple questions about customer estimates or pass them to the right person. • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. What we are looking for • Friendly, calm and professional manner. • Reliable and punctual. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for four months, with clear deliverables from the first week. • Fully remote, with a monthly team day in Cleveland. • Applications are reviewed on a rolling basis.