Front Desk Coordinator - guest and client services (remote)

Lumen Basin Hospitality operates hotels and event venues around Louisville. We are hiring a Front Desk Coordinator to take on guest and client services. You would join a small organisation of about 15 people, working mostly from home. What you will do • Handle simple questions about group events or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Keep the lobby tidy and welcoming. • Log requests and follow up when promised. • Manage appointments, check-ins and payments. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with an occasional day on site in Louisville. • Applications are reviewed on a rolling basis.