Front Desk Coordinator - guest and client services (remote)

Ironwood Nest Community Partners Group runs community programmes across Austin, and we need a Front Desk Coordinator to lead our guest and client services. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Handle simple questions about volunteer shifts or pass them to the right person. • Keep the lobby tidy and welcoming. • Manage appointments, check-ins and payments. • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. What we are looking for • Friendly, calm and professional manner. • Reliable and punctual. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Part-time, about 16 hours a week, spread across three days. • Fully remote, with an occasional day on site in Austin. • We will tell you what to expect at each step of the hiring process.