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Front Desk Coordinator - guest and client services (remote)

Nova Willow Learning Group · Remote · contract

Nova Willow Learning Group runs classrooms and tutoring across the Pittsburgh area, and we need a Front Desk Coordinator to lead our guest and client services. You would join a large organisation of about 210 people, working mostly from home. What you will do • Keep the lobby tidy and welcoming. • Manage appointments, check-ins and payments. • Handle simple questions about learning materials or pass them to the right person. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. What we are looking for • Good computer skills. • Friendly, calm and professional manner. • Reliable and punctual. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for nine months, with clear deliverables from the first week. • Remote-friendly, with an occasional day on site in Pittsburgh. • We reply to every applicant.

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