Front Desk Coordinator - guest and client services (remote)

Fernwood River Markets Group is a Knoxville retailer with stores, a distribution centre and online ordering, and we need a Front Desk Coordinator to lead our guest and client services. We are friendly and busy, especially on weekends. What you will do • Handle simple questions about store inventory or pass them to the right person. • Keep the lobby tidy and welcoming. • Manage appointments, check-ins and payments. • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with a monthly team day in Knoxville. • We will tell you what to expect at each step of the hiring process.