Front Desk Coordinator - guest and client services (remote)

Fernwood Oak Hospitality is looking for a Front Desk Coordinator. The job centres on guest and client services for reviews and feedback, and it would suit someone who likes steady, practical work. Promotion from within is common. What you will do • Manage appointments, check-ins and payments. • Handle simple questions about reviews and feedback or pass them to the right person. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. • Keep the lobby tidy and welcoming. What we are looking for • Friendly, calm and professional manner. • Reliable and punctual. • Good computer skills. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for nine months, with clear deliverables from the first week. • Fully remote, with quarterly visits in Kansas City. • We reply to every applicant.