Front Desk Coordinator - guest and client services (remote)

Nova West Health provides primary and specialty care in Phoenix, and we need a Front Desk Coordinator to lead our guest and client services. Clinicians and administrators work side by side. What you will do • Log requests and follow up when promised. • Handle simple questions about patient education or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. • Keep the lobby tidy and welcoming. What we are looking for • Friendly, calm and professional manner. • Reliable and punctual. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • Remote-friendly, with an occasional day on site in Phoenix. • We will tell you what to expect at each step of the hiring process.