Front Desk Coordinator - guest and client services (remote)

Fernwood Lakeside Hospitality is a hospitality company in Cincinnati with restaurants, rooms and catering, and we need a Front Desk Coordinator to lead our guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Manage appointments, check-ins and payments. • Handle simple questions about group events or pass them to the right person. • Keep the lobby tidy and welcoming. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Part-time, about 24 hours a week, afternoons. • Remote-friendly, with a monthly team day in Cincinnati. • We reply to every applicant.