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Front Desk Coordinator - guest and client services (remote)

Nova Harbor Health · Remote · full time

Nova Harbor Health provides primary and specialty care in Boston, and we need a Front Desk Coordinator to lead our guest and client services. You would join a small organisation of about 29 people, working mostly from home. What you will do • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. • Log requests and follow up when promised. • Handle simple questions about referrals or pass them to the right person. • Keep the lobby tidy and welcoming. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Boston. • We will tell you what to expect at each step of the hiring process.

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