Front Desk Coordinator - guest and client services (remote)

Fernwood Kestrel Property Management manages apartment communities around Des Moines. We are hiring a Front Desk Coordinator to take on guest and client services. You would join a small organisation of about 24 people, working mostly from home. What you will do • Manage appointments, check-ins and payments. • Handle simple questions about rent collection or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. What we are looking for • Good computer skills. • Reliable and punctual. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for four months, with the possibility of becoming permanent. • Fully remote, with a monthly team day in Des Moines. • Applications are reviewed on a rolling basis.