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Front Desk Coordinator - guest and client services (remote)

Silverline Hollow Health · Remote · full time

Silverline Hollow Health provides primary and specialty care in El Paso, and we need a Front Desk Coordinator to lead our guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Log requests and follow up when promised. • Manage appointments, check-ins and payments. • Keep the lobby tidy and welcoming. • Handle simple questions about insurance authorisations or pass them to the right person. • Greet visitors, answer calls and direct enquiries. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with quarterly visits in El Paso. • We will tell you what to expect at each step of the hiring process.

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