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Front Desk Coordinator - guest and client services (remote)

Bright North Learning Group · Remote · contract

We are growing our team at Bright North Learning Group and adding a Front Desk Coordinator whose main responsibility will be guest and client services. Collaboration between teachers and staff is strong. What you will do • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. • Handle simple questions about family communication or pass them to the right person. • Keep the lobby tidy and welcoming. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for six months, with the possibility of becoming permanent. • Fully remote, with an occasional day on site in Baltimore. • We will tell you what to expect at each step of the hiring process.

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