Front Desk Coordinator - guest and client services (remote)

Ironwood Amber Auto Group operates automotive service and parts businesses around Richmond, and we need a Front Desk Coordinator to lead our guest and client services. You would join a small organisation of about 118 people, working mostly from home. What you will do • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. • Handle simple questions about warranty claims or pass them to the right person. • Manage appointments, check-ins and payments. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Full-time, Monday to Friday. • Fully remote, with an occasional day on site in Richmond. • Applications are reviewed on a rolling basis.