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Front Desk Coordinator - guest and client services (remote)

Ironwood Rowan Health Group · Remote · full time

Ironwood Rowan Health Group is a healthcare provider in Oakland with clinics and support teams, and we need a Front Desk Coordinator to lead our guest and client services. You would join a small organisation of about 143 people, working mostly from home. What you will do • Keep the lobby tidy and welcoming. • Log requests and follow up when promised. • Handle simple questions about insurance authorisations or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with a monthly team day in Oakland. • Applications are reviewed on a rolling basis.

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