Front Desk Coordinator - guest and client services (remote)

We are growing our team at Lumen Lakeside Arts Center and adding a Front Desk Coordinator whose main responsibility will be guest and client services. Evenings and weekends are part of the job. What you will do • Handle simple questions about volunteer programmes or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. • Manage appointments, check-ins and payments. What we are looking for • Good computer skills. • Friendly, calm and professional manner. • Reliable and punctual. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Part-time, about 28 hours a week, afternoons. • Fully remote, with an occasional day on site in Cleveland. • We reply to every applicant.