Front Desk Coordinator - guest and client services (remote)

Ironwood Oak Health is looking for a Front Desk Coordinator. The job centres on guest and client services for insurance authorisations, and it would suit someone who likes steady, practical work. You would join a small organisation of about 154 people, working mostly from home. What you will do • Manage appointments, check-ins and payments. • Handle simple questions about insurance authorisations or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Keep the lobby tidy and welcoming. • Log requests and follow up when promised. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with quarterly visits in Reno. • Applications are reviewed on a rolling basis.