Front Desk Coordinator - guest and client services (remote)

Northwind Cross Hospitality runs guest-focused properties across the Boston area. We are hiring a Front Desk Coordinator to take on guest and client services. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. • Handle simple questions about supplier orders or pass them to the right person. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for six months, with the possibility of becoming permanent. • Fully remote, with a monthly team day in Boston. • We will tell you what to expect at each step of the hiring process.