Front Desk Coordinator - guest and client services (Raleigh, NC)

Fernwood Willow Learning Group is looking for a Front Desk Coordinator. The job centres on guest and client services for family communication, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. • Handle simple questions about family communication or pass them to the right person. • Manage appointments, check-ins and payments. • Keep the lobby tidy and welcoming. What we are looking for • Friendly, calm and professional manner. • Reliable and punctual. • Good computer skills. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Full-time, Monday to Friday. • On site in Raleigh. • We will tell you what to expect at each step of the hiring process.