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Front Desk Coordinator - guest and client services (Oakland, CA)

Fernwood Fox Learning Group · Oakland, CA · full time

Fernwood Fox Learning Group is looking for a Front Desk Coordinator. The job centres on guest and client services for enrolment, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Handle simple questions about enrolment or pass them to the right person. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Full-time, with a steady weekday schedule. • On site in Oakland, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.

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