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Front Desk Coordinator - guest and client services (Oakland, CA)

Fernwood Ivory Hospitality · Oakland, CA · part time

Fernwood Ivory Hospitality operates hotels and event venues around Oakland, and we need a Front Desk Coordinator to lead our guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. • Manage appointments, check-ins and payments. • Handle simple questions about reviews and feedback or pass them to the right person. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in Oakland. • Applications are reviewed on a rolling basis.

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