Front Desk Coordinator - guest and client services (Knoxville, TN)

Northwind Cross Hospitality is a hospitality company in Knoxville with restaurants, rooms and catering, and we need a Front Desk Coordinator to lead our guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Greet visitors, answer calls and direct enquiries. • Handle simple questions about guest bookings or pass them to the right person. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. • Manage appointments, check-ins and payments. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for nine months, with clear deliverables from the first week. • On site in Knoxville. • We will tell you what to expect at each step of the hiring process.