Front Desk Coordinator - guest and client services (Grand Rapids, MI)
Ironwood Lantern Auto Group · Grand Rapids, MI · full time
Ironwood Lantern Auto Group is looking for a Front Desk Coordinator. The job centres on guest and client services for service appointments, and it would suit someone who likes steady, practical work.
Customers come back because we explain what they need and what they do not.
What you will do
• Manage appointments, check-ins and payments.
• Greet visitors, answer calls and direct enquiries.
• Handle simple questions about service appointments or pass them to the right person.
• Keep the lobby tidy and welcoming.
• Log requests and follow up when promised.
What we are looking for
• Friendly, calm and professional manner.
• Reliable and punctual.
• Good computer skills.
Nice to have
• Bilingual English and Spanish.
• Experience with scheduling software.
Working arrangement
• Full-time, Monday to Friday.
• On site in Grand Rapids.
• We reply to every applicant.
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