Front Desk Coordinator - guest and client services (Grand Rapids, MI)

Lumen Field Markets Group is a Grand Rapids retailer with stores, a distribution centre and online ordering, and we need a Front Desk Coordinator to lead our guest and client services. We like people who know our customers by name. What you will do • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. • Handle simple questions about store inventory or pass them to the right person. • Manage appointments, check-ins and payments. • Greet visitors, answer calls and direct enquiries. What we are looking for • Good computer skills. • Friendly, calm and professional manner. • Reliable and punctual. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for three months, with the possibility of becoming permanent. • On site in Grand Rapids, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.