Front Desk Coordinator - guest and client services (Grand Rapids, MI)

Cedar Rook Community Partners is a nonprofit in Grand Rapids supporting families with food, housing and job help. We are hiring a Front Desk Coordinator to take on guest and client services. You would join a small organisation of about 45 people based in Grand Rapids. What you will do • Keep the lobby tidy and welcoming. • Handle simple questions about benefits enrolment or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. • Log requests and follow up when promised. What we are looking for • Friendly, calm and professional manner. • Reliable and punctual. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Part-time, about 20 hours a week, afternoons. • On site in Grand Rapids. • We will tell you what to expect at each step of the hiring process.