Front Desk Coordinator - guest and client services (Grand Rapids, MI)

Lumen Summit Learning Group operates schools and learning programmes around Grand Rapids. We are hiring a Front Desk Coordinator to take on guest and client services. You would join a small organisation of about 46 people based in Grand Rapids. What you will do • Manage appointments, check-ins and payments. • Handle simple questions about student accounts or pass them to the right person. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. • Keep the lobby tidy and welcoming. What we are looking for • Good computer skills. • Reliable and punctual. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Full-time, with a steady weekday schedule. • On site in Grand Rapids, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.