Front Desk Coordinator - guest and client services (Grand Rapids, MI)

We are growing our team at Northwind Field Community Partners and adding a Front Desk Coordinator whose main responsibility will be guest and client services. You would join a small organisation of about 185 people based in Grand Rapids. What you will do • Log requests and follow up when promised. • Manage appointments, check-ins and payments. • Handle simple questions about client intake or pass them to the right person. • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. What we are looking for • Good computer skills. • Friendly, calm and professional manner. • Reliable and punctual. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Part-time, about 28 hours a week, afternoons. • On site in Grand Rapids. • We will tell you what to expect at each step of the hiring process.