Front Desk Coordinator - guest and client services (Grand Rapids, MI)
Nova North Early Learning Group · Grand Rapids, MI · part time
Nova North Early Learning Group operates neighbourhood childcare around Grand Rapids, and we need a Front Desk Coordinator to lead our guest and client services.
You would work closely with colleagues in operations, support and management.
What you will do
• Greet visitors, answer calls and direct enquiries.
• Handle simple questions about licensing records or pass them to the right person.
• Keep the lobby tidy and welcoming.
• Manage appointments, check-ins and payments.
• Log requests and follow up when promised.
What we are looking for
• Reliable and punctual.
• Friendly, calm and professional manner.
• Good computer skills.
Nice to have
• Experience with scheduling software.
• Bilingual English and Spanish.
Working arrangement
• Part-time, about 20 hours a week, mornings.
• On site in Grand Rapids.
• We reply to every applicant.
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