Front Desk Coordinator - guest and client services (Des Moines, IA)

Fernwood Drift Hospitality operates hotels and event venues around Des Moines, and we need a Front Desk Coordinator to lead our guest and client services. Guests remember kindness. What you will do • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. • Handle simple questions about supplier orders or pass them to the right person. • Manage appointments, check-ins and payments. • Log requests and follow up when promised. What we are looking for • Good computer skills. • Friendly, calm and professional manner. • Reliable and punctual. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Des Moines. • We will tell you what to expect at each step of the hiring process.