Front Desk Coordinator - guest and client services (Cleveland, OH)

Lumen Summit Learning Group Associates runs classrooms and tutoring across the Cleveland area, and we need a Front Desk Coordinator to lead our guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Manage appointments, check-ins and payments. • Keep the lobby tidy and welcoming. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. • Handle simple questions about learning materials or pass them to the right person. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Full-time, on a regular day shift. • On site in Cleveland. • We will tell you what to expect at each step of the hiring process.