Front Desk Coordinator - guest and client services (Cleveland, OH)

Fernwood Cobalt Community Partners is a nonprofit in Cleveland supporting families with food, housing and job help, and we need a Front Desk Coordinator to lead our guest and client services. You would join a large organisation of more than 1,000 people based in Cleveland. What you will do • Handle simple questions about food distribution or pass them to the right person. • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. • Manage appointments, check-ins and payments. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Cleveland. • Applications are reviewed on a rolling basis.