Front Desk Coordinator - guest and client services (Cleveland, OH)

Northwind Thistle Early Learning runs childcare centres in Cleveland caring for infants, toddlers and preschoolers, and we need a Front Desk Coordinator to lead our guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Handle simple questions about meal programmes or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for twelve months, with a review at the end and a chance of extension. • On site in Cleveland. • We will tell you what to expect at each step of the hiring process.