Front Desk Coordinator - guest and client services (Cleveland, OH)

Rivermark Umber Hospitality Group is looking for a Front Desk Coordinator. The job centres on guest and client services for reviews and feedback, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Handle simple questions about reviews and feedback or pass them to the right person. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. What we are looking for • Good computer skills. • Reliable and punctual. • Friendly, calm and professional manner. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Cleveland, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.