Front Desk Coordinator - guest and client services (Buffalo, NY)

Fernwood Birch Arts Center is an arts centre in Buffalo with a full calendar of events. We are hiring a Front Desk Coordinator to take on guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Manage appointments, check-ins and payments. • Handle simple questions about volunteer programmes or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for four months, with clear deliverables from the first week. • On site in Buffalo. • We will tell you what to expect at each step of the hiring process.