Front Desk Coordinator - guest and client services (Buffalo, NY)

We are growing our team at Rivermark Ember Learning Group and adding a Front Desk Coordinator whose main responsibility will be guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Greet visitors, answer calls and direct enquiries. • Handle simple questions about learning materials or pass them to the right person. • Manage appointments, check-ins and payments. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Part-time, about 28 hours a week, spread across three days. • On site in Buffalo, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.