Front Desk Coordinator - guest and client services (Buffalo, NY)

Northwind Pine Markets Group is a Buffalo retailer with stores, a distribution centre and online ordering, and we need a Front Desk Coordinator to lead our guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Handle simple questions about shrink and waste or pass them to the right person. • Log requests and follow up when promised. • Manage appointments, check-ins and payments. • Greet visitors, answer calls and direct enquiries. • Keep the lobby tidy and welcoming. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • On site in Buffalo, with some flexibility after the first few months. • We reply to every applicant.