Front Desk Coordinator - guest and client services (Baltimore, MD)

Fernwood Willow Community Partners is a nonprofit in Baltimore supporting families with food, housing and job help. We are hiring a Front Desk Coordinator to take on guest and client services. You would join a small organisation of about 121 people based in Baltimore. What you will do • Greet visitors, answer calls and direct enquiries. • Handle simple questions about grant reporting or pass them to the right person. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. • Manage appointments, check-ins and payments. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • On site in Baltimore. • We reply to every applicant.