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Front Desk Coordinator - guest and client services (Baltimore, MD)

Greenridge Quill Health · Baltimore, MD · full time

We are growing our team at Greenridge Quill Health and adding a Front Desk Coordinator whose main responsibility will be guest and client services. Clinicians and administrators work side by side. What you will do • Manage appointments, check-ins and payments. • Log requests and follow up when promised. • Handle simple questions about insurance authorisations or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Keep the lobby tidy and welcoming. What we are looking for • Friendly, calm and professional manner. • Good computer skills. • Reliable and punctual. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Full-time, Monday to Friday. • On site in Baltimore, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.

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