Front Desk Coordinator - check-in and payments (remote)

Redstone Drift Hospitality runs guest-focused properties across the Birmingham area. We are hiring a Front Desk Coordinator to take on check-in and payments. You would join a small organisation of about 76 people, working mostly from home. What you will do • Log requests and follow up when promised. • Manage appointments, check-ins and payments. • Handle simple questions about guest bookings or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Keep the lobby tidy and welcoming. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for nine months, with the possibility of becoming permanent. • Remote-friendly, with a monthly team day in Birmingham. • We will tell you what to expect at each step of the hiring process.