Front Desk Coordinator - check-in and payments (remote)

Bright Loom Community Partners is a Richmond charity working with residents on basic needs and opportunity. We are hiring a Front Desk Coordinator to take on check-in and payments. You would join a small organisation of about 20 people, working mostly from home. What you will do • Log requests and follow up when promised. • Handle simple questions about client intake or pass them to the right person. • Keep the lobby tidy and welcoming. • Manage appointments, check-ins and payments. • Greet visitors, answer calls and direct enquiries. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with an occasional day on site in Richmond. • We will tell you what to expect at each step of the hiring process.