Front Desk Coordinator - check-in and payments (remote)

Northwind Maple Community Partners runs community programmes across Buffalo. We are hiring a Front Desk Coordinator to take on check-in and payments. Flexibility and kindness are expected. What you will do • Handle simple questions about benefits enrolment or pass them to the right person. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with quarterly visits in Buffalo. • We will tell you what to expect at each step of the hiring process.