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Front Desk Coordinator - check-in and payments (remote)

Ironwood Keystone Health · Remote · contract

Ironwood Keystone Health is looking for a Front Desk Coordinator. The job centres on check-in and payments for insurance authorisations, and it would suit someone who likes steady, practical work. You would join a small organisation of about 151 people, working mostly from home. What you will do • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. • Keep the lobby tidy and welcoming. • Handle simple questions about insurance authorisations or pass them to the right person. • Manage appointments, check-ins and payments. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • Remote-friendly, with an occasional day on site in Madison. • Applications are reviewed on a rolling basis.

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