Front Desk Coordinator - check-in and payments (Grand Rapids, MI)
Highbridge Oak Health Partners · Grand Rapids, MI · full time
Highbridge Oak Health Partners is looking for a Front Desk Coordinator. The job centres on check-in and payments for insurance authorisations, and it would suit someone who likes steady, practical work.
You would work closely with colleagues in operations, support and management.
What you will do
• Manage appointments, check-ins and payments.
• Handle simple questions about insurance authorisations or pass them to the right person.
• Log requests and follow up when promised.
• Keep the lobby tidy and welcoming.
• Greet visitors, answer calls and direct enquiries.
What we are looking for
• Friendly, calm and professional manner.
• Reliable and punctual.
• Good computer skills.
Nice to have
• Bilingual English and Spanish.
• Experience with scheduling software.
Working arrangement
• Full-time, on a regular day shift.
• On site in Grand Rapids, with some flexibility after the first few months.
• We reply to every applicant.
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