Front Desk Coordinator - check-in and payments (Baltimore, MD)

Fernwood Lantern Community Partners Group is a nonprofit in Baltimore supporting families with food, housing and job help. We are hiring a Front Desk Coordinator to take on check-in and payments. Flexibility and kindness are expected. What you will do • Handle simple questions about benefits enrolment or pass them to the right person. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. • Keep the lobby tidy and welcoming. • Manage appointments, check-ins and payments. What we are looking for • Good computer skills. • Reliable and punctual. • Friendly, calm and professional manner. Nice to have • Bilingual English and Spanish. • Experience with scheduling software. Working arrangement • Part-time, about 24 hours a week, mornings. • On site in Baltimore. • We will tell you what to expect at each step of the hiring process.