Dispatcher - driver support (remote)

Amberfield Keystone Environmental Services Group is looking for a Dispatcher. The job centres on driver support for service complaints, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Record hours and mileage accurately. • Solve problems on the road such as delays, breakdowns and access issues. • Coordinate with the teams handling service complaints on changes. • Assign jobs and routes to drivers and crews. • Track progress and update customers on timing. What we are looking for • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of service complaints. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with an occasional day on site in Columbus. • We will tell you what to expect at each step of the hiring process.