Dispatcher - driver support (Charlotte, NC)

Lumen Birch Freight coordinates shipments and warehousing around Charlotte. We are hiring a Dispatcher to take on driver support. On-time is the promise and we work hard to keep it. What you will do • Coordinate with the teams handling carrier rates on changes. • Track progress and update customers on timing. • Record hours and mileage accurately. • Solve problems on the road such as delays, breakdowns and access issues. • Assign jobs and routes to drivers and crews. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of carrier rates. Working arrangement • Full-time, on a regular day shift. • On site in Charlotte. • We will tell you what to expect at each step of the hiring process.