Dispatcher - customer updates (Spokane, WA)
Ironwood Stone Environmental Services Group · Spokane, WA · full time
Ironwood Stone Environmental Services Group serves homes and businesses with collection and disposal in Spokane, and we need a Dispatcher to lead our customer updates.
You would work closely with colleagues in operations, support and management.
What you will do
• Record hours and mileage accurately.
• Assign jobs and routes to drivers and crews.
• Coordinate with the teams handling recycling loads on changes.
• Track progress and update customers on timing.
• Solve problems on the road such as delays, breakdowns and access issues.
What we are looking for
• Calm decision-making under pressure.
• Clear voice and good local knowledge.
• Experience in dispatch, driving or scheduling.
Nice to have
• Experience with routing software.
• Knowledge of recycling loads.
Working arrangement
• Full-time, with a steady weekday schedule.
• On site in Spokane.
• Applications are reviewed on a rolling basis.
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