Dispatcher - customer updates (remote)

We are growing our team at Westbrook Wren Environmental Services and adding a Dispatcher whose main responsibility will be customer updates. You would work closely with colleagues in operations, support and management. What you will do • Coordinate with the teams handling collection routes on changes. • Track progress and update customers on timing. • Assign jobs and routes to drivers and crews. • Record hours and mileage accurately. • Solve problems on the road such as delays, breakdowns and access issues. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Knowledge of collection routes. • Experience with routing software. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with an occasional day on site in Jacksonville. • We reply to every applicant.