Dispatcher - customer updates (remote)

Cedar Wren Environmental Services Group serves homes and businesses with collection and disposal in Providence, and we need a Dispatcher to lead our customer updates. You would work closely with colleagues in operations, support and management. What you will do • Assign jobs and routes to drivers and crews. • Solve problems on the road such as delays, breakdowns and access issues. • Record hours and mileage accurately. • Track progress and update customers on timing. • Coordinate with the teams handling fleet maintenance on changes. What we are looking for • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. • Clear voice and good local knowledge. Nice to have • Experience with routing software. • Knowledge of fleet maintenance. Working arrangement • Part-time, about 24 hours a week, with flexible days. • Remote-friendly, with quarterly visits in Providence. • We will tell you what to expect at each step of the hiring process.