Dispatcher - customer updates (Orlando, FL)

Bright Forge Environmental Services collects and processes waste and recycling around Orlando, and we need a Dispatcher to lead our customer updates. Safety briefings happen every morning. What you will do • Solve problems on the road such as delays, breakdowns and access issues. • Record hours and mileage accurately. • Track progress and update customers on timing. • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling service complaints on changes. What we are looking for • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of service complaints. Working arrangement • Part-time, about 24 hours a week, spread across three days. • On site in Orlando, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.